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Embracing Digital Transformation: A Psychological Perspective on Dues Collection for Association Volunteers

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  In small associations, volunteers often shoulder the significant responsibility of managing various tasks, from driving membership growth to organizing events. One of these critical yet challenging tasks is dues collection. Traditional methods like cash or check payments have been common, but they can impose a considerable psychological burden on these unsung heroes. In this era of technological advancement, it is worth examining the psychological aspects that underpin dues collection and the tremendous benefits that electronic payment methods can offer. The Struggle of Traditional Collection Methods: A Psychological Toll on Volunteers Collecting dues in the form of cash or checks from members is not merely a financial transaction; it's an activity fraught with emotional and psychological undertones. This method demands substantial time and energy, leaving volunteers with less time for strategic tasks that could significantly contribute to the association's growth. The recurr